Security & PrivacyΒΆ

ReputeAPI is built with security and privacy as core principles. We understand that email security validation often involves sensitive domain information, and we've designed our platform to protect your data while providing powerful analysis capabilities.

πŸ”’ Data Privacy PrinciplesΒΆ

Zero Data Retention PolicyΒΆ

We don't store your DNS queries or domain information.

  • βœ… No query logging - DNS lookups are processed and discarded
  • βœ… No domain tracking - We don't build profiles of your validated domains
  • βœ… No data sharing - Your validation data is never shared with third parties
  • βœ… Minimal metadata - Only API usage statistics for billing purposes

What We Do StoreΒΆ

Data Type Retention Purpose
API Keys Until deleted Authentication
Usage Metrics 90 days Billing and rate limiting
Error Logs 30 days System monitoring (no domain data)
Account Info Until account deletion User management

What We Don't StoreΒΆ

  • ❌ DNS query results
  • ❌ Domain validation history
  • ❌ SPF/DKIM/DMARC record contents
  • ❌ IP addresses of validated domains
  • ❌ Email addresses from DMARC records

πŸ›‘οΈ Security ArchitectureΒΆ

API SecurityΒΆ

Authentication & AuthorizationΒΆ

Request ────▢ TLS 1.3 ────▢ API Key ────▢ Rate Limit ────▢ Processing
               β”‚             β”‚             β”‚
               β–Ό             β–Ό             β–Ό
          Certificate    HMAC Signing   Quota Check
          Validation     (Enterprise)   Per-Key Basis

Security Features: - TLS 1.3 encryption for all API communications - API key authentication with HMAC-SHA256 signing (Enterprise) - Rate limiting to prevent abuse and DDoS attacks - IP whitelisting available for Enterprise customers

Request SecurityΒΆ

  • Input validation on all API parameters
  • SQL injection protection with parameterized queries
  • XSS prevention in all user-facing interfaces
  • CSRF protection for dashboard sessions

Infrastructure SecurityΒΆ

Network SecurityΒΆ

Internet ────▢ CloudFlare ────▢ Load Balancer ────▢ WAF ────▢ API Gateway
                   β”‚                β”‚                β”‚
                   β–Ό                β–Ό                β–Ό
              DDoS Protection   SSL Termination   Firewall Rules
              Rate Limiting     Certificate Mgmt   Access Control

Protection Layers: - CloudFlare WAF - Web application firewall with threat intelligence - DDoS protection - Multi-gigabit attack mitigation - Geographic blocking - Block traffic from high-risk regions - Bot protection - Advanced bot detection and mitigation

Container SecurityΒΆ

  • Minimal base images - Alpine Linux with security updates
  • Vulnerability scanning - Automated image scanning with Trivy
  • Secret management - Kubernetes secrets with encryption at rest
  • Network policies - Micro-segmentation between services

Data ProtectionΒΆ

EncryptionΒΆ

  • Encryption in Transit: TLS 1.3 for all external communications
  • Encryption at Rest: AES-256 encryption for database storage
  • Key Management: Hardware Security Modules (HSM) for key storage
  • Certificate Management: Automated certificate rotation

Access ControlΒΆ

  • Principle of least privilege for all system accounts
  • Multi-factor authentication for administrative access
  • Role-based access control (RBAC) for team permissions
  • Regular access reviews and automated deprovisioning

πŸ“‹ Compliance StandardsΒΆ

SOC 2 Type IIΒΆ

ReputeAPI undergoes annual SOC 2 Type II audits covering:

  • Security - Access controls and vulnerability management
  • Availability - System uptime and disaster recovery
  • Processing Integrity - Accurate and complete API responses
  • Confidentiality - Protection of sensitive information

Audit Report: Available to Enterprise customers under NDA

GDPR ComplianceΒΆ

As a data processor, ReputeAPI complies with GDPR requirements:

  • βœ… Data minimization - We only process necessary data
  • βœ… Purpose limitation - Data used only for email validation
  • βœ… Right to erasure - Account deletion removes all data
  • βœ… Data portability - Export usage data on request
  • βœ… Privacy by design - Built-in privacy protections

Additional StandardsΒΆ

Standard Status Description
ISO 27001 In Progress Information security management
HIPAA Available Healthcare data protection (Enterprise)
FedRAMP Planned US government cloud security
PCI DSS N/A No payment card data processed

πŸ” Security MonitoringΒΆ

24/7 MonitoringΒΆ

Our security operations center monitors:

  • Intrusion detection - Real-time threat monitoring
  • Anomaly detection - Unusual API usage patterns
  • Vulnerability scanning - Continuous security assessment
  • Log analysis - Automated log analysis for threats

Incident ResponseΒΆ

Response Times: - Critical incidents: 15 minutes - High priority: 2 hours
- Medium priority: 8 hours - Low priority: 24 hours

Communication: - Status page: status.reputeapi.com - Email notifications for Enterprise customers - Slack integration for dedicated support channels

Vulnerability ManagementΒΆ

  • Regular penetration testing by third-party security firms
  • Bug bounty program for responsible disclosure
  • Automated vulnerability scanning of all infrastructure
  • Monthly security reviews and improvement planning

Privacy Policy HighlightsΒΆ

  • Data collection: Only what's necessary for service operation
  • Data sharing: Never shared except as required by law
  • Data retention: Minimal retention periods with automatic deletion
  • User rights: Access, modify, or delete your data anytime

Terms of ServiceΒΆ

  • Acceptable use: No malicious scanning or abuse
  • Service availability: 99.9% uptime SLA (Enterprise)
  • Liability limits: Limited liability with damage caps
  • Dispute resolution: Arbitration with opt-out provisions

Data Processing Addendum (DPA)ΒΆ

Enterprise customers receive a comprehensive DPA covering: - Data processing purposes and categories - Technical and organizational measures - Sub-processor agreements - Cross-border data transfer safeguards

πŸ” Enterprise Security FeaturesΒΆ

Advanced AuthenticationΒΆ

  • SAML/SSO integration with major identity providers
  • API request signing with HMAC-SHA256
  • Custom authentication methods available
  • Session management with configurable timeouts

Network SecurityΒΆ

  • VPC deployment - Dedicated virtual private cloud
  • Private endpoints - VPN or direct connect access
  • IP whitelisting - Restrict access to specific IP ranges
  • Custom DNS - Use your own DNS resolvers

Audit & ComplianceΒΆ

  • Detailed audit logs with tamper-proof storage
  • Compliance reporting - Automated SOC2/ISO27001 reports
  • Data lineage tracking - Full request/response audit trail
  • Custom retention policies - Configure data retention periods

🚨 Security Best Practices¢

API Key ManagementΒΆ

# Generate a new API key
curl -X POST "https://api.reputeapi.com/auth/keys" \
  -H "Authorization: Bearer YOUR_TOKEN" \
  -d '{"name": "Production App", "permissions": ["read"]}'

# Rotate keys regularly
curl -X PUT "https://api.reputeapi.com/auth/keys/KEY_ID/rotate" \
  -H "Authorization: Bearer YOUR_TOKEN"

Secure IntegrationΒΆ

βœ… Do: - Store API keys in environment variables or secret managers - Use HTTPS for all API communications - Implement retry logic with exponential backoff - Monitor API usage for anomalies

❌ Don't: - Hardcode API keys in source code - Log API keys or responses containing sensitive data - Use API keys in client-side JavaScript - Share API keys between environments

Rate Limiting Best PracticesΒΆ

import time
import requests
from tenacity import retry, stop_after_attempt, wait_exponential

@retry(stop=stop_after_attempt(3), wait=wait_exponential(multiplier=1, min=4, max=10))
def validate_domain(domain, api_key):
    response = requests.post(
        'https://api.reputeapi.com/v1/check',
        headers={'Authorization': f'Bearer {api_key}'},
        json={'domain': domain}
    )

    if response.status_code == 429:  # Rate limited
        retry_after = int(response.headers.get('Retry-After', 60))
        time.sleep(retry_after)
        raise Exception("Rate limited")

    return response.json()

πŸ“ž Security ContactΒΆ

Report Security IssuesΒΆ

If you discover a security vulnerability, please report it responsibly:

Please include: - Detailed description of the vulnerability - Steps to reproduce the issue - Potential impact assessment - Suggested remediation (if known)

Security ResponseΒΆ

  • Acknowledgment: Within 24 hours
  • Initial assessment: Within 72 hours
  • Fix deployment: Based on severity (1-30 days)
  • Public disclosure: After fix deployment (coordinated)

Security is a shared responsibility. We're committed to protecting your data, and we provide the tools and documentation to help you use our API securely.

Last Updated: January 2025 | Next Review: April 2025